Politique d’expédition

 

SHIPPING POLICY

Processing Time
Orders are processed within 1-3 business days (Monday-Friday, excluding public holidays).

Shipping Costs & Delivery Times
Shipping costs vary by region. Free shipping thresholds apply to select regions.

Estimated delivery times:
- Netherlands & Belgium: 1-3 business days
- Europe: 3-7 business days
- International: 7-15 business days

Please note that delivery times are estimates and may vary.

Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Damaged or Missing Items
If your order arrives damaged or items are missing, please contact us within 7 days of delivery at brunonelleke@gmail.com with photos of the issue. We will work with you to resolve the matter promptly.